Electronic Communication Service

 

If you have a hearing loss and struggle to follow discussions in business, education, employment or medical situations, you may benefit from fully funded  communication support. 

Electronic Notetakers work with deaf and hard of hearing people  who are comfortable reading English at  speed.  The notetaker supplies two wireless laptops loaded with specialist shorthand software - one for the operator and one for the client to read from.  A detailed summary of what is said is keyed into the operator's machine and the text then translates into full English on the client's laptop, enabling them to follow proceedings in real-time.

laptop to laptop
Festival of Politics 2008,
Scottish Parliament
 

Electronic Notetaking can be tailored to suit the client's requirements and includes the following features:

  • Customisable screen layout, including font size and colour
  • Individual speakers identified by name and change in font colour
  • Client can  add in-session reference notes to the transcript
  • Incidental information such as {laughter} or {applause}
  • Inbuilt "chat" facility enabling the client to communicate with notetaker

At conferences the text can be projected onto an overhead screen to enable large audiences to follow proceedings (see below). A transcript of the meeting is also available, and can be edited and forwarded by email or saved to the client's memory stick.

Electronic "Electronic Notetaking Sco 

laptop to overhead screen
Deaf Question Time 2006,
North Lanarkshire Council
Debating Chamber

tland" "Electronic Note Taking Scotland" Glasgow"communicasupport" "speech to text" subtitling "communication access real-time transcription" cart captioning NoteED