Who pays for the service?
If you are deaf or hard of hearing, you will not usually be required to pay for communication support. Under the Equality Act 2010 it is the responsibility of the service provider to provide and pay for any 'reasonable adjustments' you require. Below are some of the different funding streams you can access to pay for Electronic Notetakers or Lipspeakers in employment and education:
What professional standards does NoteText Ltd follow?
NoteText Communication Services only uses Communication Professionals who are eligible for registration with The National Register for Communication Professionals Working with Deaf and Deafblind People (formerly CACDP) and/or their respective professional association and adhere to a strict Code of Practice. This means they cannot take part in the meeting and everything that is said must remain confidential.
The NRCDP Code of Practice for Electronic Notetakers can be downloaded here..
The ANP Code of Practice and Ethics can be downloaded here
If you are booking an Electronic Notetaker or Lipspeaker freelance or through an agency, it is your right to ask the booker whether the assigned Notetaker is registered with NRCDP or their relevant professional body.
Who provides the equipment?
Electronic notetaking is a portable system and easy to use. The Electronic Notetaker booked for the session will provide two laptop computers and associated software. The client or venue must provide the notetaker with a power supply, a table to sit at and, where necessary, a data projector/screen.
How many Electronic Notetakers should I book?
Where an assignment is expected to last longer than two hours, typically more than one Communication Professional should be booked. NoteText Ltd will advise on this at the time of booking.
The Communication Professional should not be expected to work for longer than one hour without a break. Where the client is unable to pay for more than one notetaker or lipspeaker, more breaks will need to be negotiated.
What information do I need to provide NoteText with?
Ideally, the Communication Professional should have sight of presentation or teaching materials before the assignment so they can enter abbreviations for unfamiliar terminology into their computer.
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